User Experience (UX) Research Intern – Summer 2022
TikTok | REMOTE
TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok has global offices including Los Angeles, New York, London, Paris, Berlin, Dubai, Mumbai, Singapore, Jakarta, Seoul, and Tokyo. We are now looking for talented individuals to join us in 2022 – people who want to inspire creativity and co-create the future with TikTok. Internships at TikTok aim to provide students the chance to work with our clients and teams to address key business problems and identify areas of growth for the company. With your education and experience, you will be able to take on real-world challenges from day one. We are looking for a User Experience Research Intern to drive valuable insights into product features, users and influencers, and product trends in the US market. As an intern on the User Experience Research team, you will support the entire research process, collaborating closely with cross-functional counterparts in Product Management, Design, Engineering, and Strategy to influence key strategy and execution decisions. You will help define future features and products as you spearhead a human-centered decision-making process and develop the most useful and usable product experiences for a global audience. This 100% remote 12-week Internship Program will begin in May/June 2022. While remote, all interns will need to be physically located in one of the 12 locations approved for US remote employment: California, Washington State, Illinois, New York, New Jersey, Florida, Washington D.C., Virginia, Tennessee, Texas, Georgia, and Michigan. Note: Your location this summer will be based on your preference (i.e. you can work from New Jersey for a Los Angeles-based team, etc.) as long as it is listed above. Responsibilities: – Collaborate with product management, design, and research teams to identify important research questions. – Support generative, iterative, and evaluative research to provide feedback on concepts, designs, and the end-to-end user experience. – Lead a capstone user research project end-to-end, and share findings with international stakeholders.
– Currently pursuing a PhD degree in Anthropology, Human Factors, Psychology, HCI/Computer Science, or a related field. – Able to commit to working for 12 weeks during Summer 2022. – Experience with qualitative and/or quantitative methods, which may include interviews, surveys, ideation sessions, ethnographic field research, usability evaluation, statistical modeling, and diary studies. – Comfort with utilizing data to define and test hypotheses. – Effective interpersonal, communication, negotiation and collaboration skills. – Self-motivated, detail-oriented, and able to manage multiple projects. – Experience integrating user research into product designs and design practices. – Strong interest in social media apps, user and influencer behavior, and associated trends TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We believe individuals shouldn’t be disadvantaged because of their background or identity, but instead should be considered based on their strengths and experience. We are passionate about this and hope you are too. TikTok is committed to providing reasonable accommodations during our recruitment process. If you need assistance or accommodation, please reach out to us at Accommodations-AMS@tiktok.com.