Learning Resource Coordinator

A Place Called Home | Los Angeles, CA

About Job

A Place Called Home is a dynamic, non-profit youth and community center in South Central Los Angeles. APCH provides educational programs, counseling, mentoring, music, dance and art classes, fitness and health and wellness opportunities. As youth participate in our programs, they discover interests and talents and develop a better sense of themselves and their place in the world around them. Our goal is to increase the likelihood that youth will stay in school, pursue higher education, attain viable jobs, and become active community members capable of making positive change in the world in which they live.

Summary

Under the direction of the Education Services Manager, the Learning Resource Coordinator implements program and agency goals, REACH objectives, agency best practices, and program efficiencies.

Essential duties and responsibilities:

  • Lead Homework Groups
  • Provide assistance to APCH members (grades 2nd-8th) with homework, special school projects, and computer-based homework and research, either directly or via volunteers or interns
  • Provide access to educational resources (computers, library, supplies) required by members for the completion of their school assignments
  • Communicate with members about their academic needs
  • Monitor and track the academic progress and attendance of members in the Homework Groups utilizing Google spreadsheet and member database Apricot
  • Collaborate with department staff to track the academic progress of APCH members, identify their academic needs, and make recommendations for educational services
  • Communicate with parents and /or teachers of members as needed regarding academic progress and/or need for educational support
  • Train interns and volunteers to assist members in Homework Groups on homework/special projects and provide guidance about member engagement
  • Develop and teach curriculum for summer classes
  • Manage Homework Groups and classes by establishing a nurturing environment and structure
  • Coordinate and implement the APCH Griffin Bucks/Store incentive program
  • Assist with the organization, maintenance, and daily use of the APCH Library
  • Contribute to the development and implementation of the departments strategic plan

Other Non-Essential Responsibilities

  • Assist with the supervision of members during program hours, special events, and field trips
  • Serve as a mentor and role model for members
  • Attend all required program meetings and events
  • Perform other tasks as assigned
  • Assist in maintaining a visually exciting, fun, clean, and orderly environment that is conducive to learning
  • Attend all required professional development
  • Mentor through actions and behavior in observing dress code, language, and team support
  • Adhere to the highest ethical and professional standards and values at all times

Qualifications
To be successful in this role the Learning Resource Coordinator candidate will focus on achieving excellence of service and performance in the five core competencies identified by the agency: integrity & trust, adaptability, accountability, learning and development and compassion. As a Learning Resource Coordinator, the candidate will also be expected to excel in the five Programs competencies of: managing and motivating others, communication, managing systems, leadership, and work quality and innovation. The candidate will embrace the APCH culture of a learning organization and strive to constantly improve upon systems and services for the benefit of our employees and our constituents; and will be demonstrably committed to their own ongoing personal and professional development. Our culture encourages individuals to speak up, we respect diversity of thought, and we look to our staff to be candid with concerns and constructive suggestions. Together, we can continue to take APCH to even higher levels of excellence and service to the community.


Technical and Performance Skills

  • Excellent Communication Skills
  • Professionalism
  • Customer Service
  • Time Management
  • Ability to Multitask
  • Flexibility
  • Mission-Driven
  • Dedicated to Excellence
  • Detail-Oriented
  • Strong Organizational Skills
  • Microsoft Office Skills
  • Bilingual (Spanish/English) Preferred


Education/Training/Experience

  • Some college or equivalent related experience
  • 1-3 years experience


Additional Information

  • Able to work well with diverse populations of employees and clients
  • Solution-oriented team player who both promotes and practices a growth mindset
  • Provides exemplary customer service and welcoming hospitality